Monday, 16 July 2012


STRATEGIC INITIATIVES FOR IMPLEMENTING COMPETITIVE ADVANTAGES


Assalamualaikum friends. For this post, I would love to talk about the high profile strategic initiatives that an organization can undertake to help it gain competitive advantages and business efficiencies. There are 4 strategies that can be taken,which is : 

Supply Chain Management - It involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability. This must include the 4 basic components of SCM which is supply chain strategy,supply chain partners,supply chain operation, and supply chain logistics.


Customer Relationship Management - It involves managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability. It must include accounting system, order fulfillment system, inventory system and customer service system. 



Business Process Reengineering - It is the analysis and redesign of workflow within and between enterprises. In order to finding opportunity using BPR, there are 7 principles that must be follow which is ; 
  1. Organize around outcomes.
  2. Identify all organization's processes.
  3. Integrate information processing into real work.
  4. Treat geographically resources.
  5. Link parallel activities in the workflow.
  6. Put the decision point where the work is performed and control them.
  7. Capture information once at the source.


Enterprise Resource Planning - It integrates all departments and functions through an organization into a single IT system so that employees can make decisions by viewing enterprises information on all business operations.




Thats all for today's post. I think this is what i have learned in chapter 3 of MGT 300. Thanks for reading.   :)



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